How long does shipping take?
Usually processing an order will take about 5-10 business days!
I never received an order confirmation or tracking number?
Most likely it went to your spam folder or there was a typo! You can email me at madelynz@comcast.net and I can get your full order history.
Does my order come with tracking?
At checkout you will see 2 shipping options: 1 with and one without tracking. Both are fulfilled by the USPS, and both are packaged with the same care.
First Class mail typically takes around 5-10 days, and Priority Mail around 3-5 days.
First Class Mail service is non-tracked USPS Mail and Priority Mail is tracked USPS Mail.
Do you ship internationally?
Yes! However, Covid-19 has caused a variety of restrictions and international delays, so it may take longer to ship.
My order was damaged
In the event the USPS damages a product I would appreciate it if you could send me two things: 1) Pictures of the damages so that I can contact USPS, and 2) Consent to reissue your order to your original order address. Please email me at: madelynz@comcast.net with your order number, pictures and general info so I can get a replacement sorted out for you!
I never received my order/my order had a mistake-
There could be a rare occasion where the artwork was lost in the mail, delivered to a wrong address, stolen, or returned. I am so very sorry if any of these happened! Please contact me if it does at: madelynz@comcast.net so I can reissue your order.
Where do you ship from?
Northern California/Bay Area